Terms of Service


All orders are subject to acceptance and availability. ZOH AUSTRALIA reserves the right to cancel orders at any time. Items in your shopping bag are not reserved and may be purchased by other customers before the check-out process is complete.


All prices and orders are displayed and transacted in Australia Dollars (AUD). ZOH AUSTRALIA reserves the right to change prices without notice.


Please refer to our Returns Policy.


ZOH AUSTRALIA is committed to protecting your privacy. To process orders it is necessary to obtain your personal information. Information collected will be securely stored for a reasonable period of time. It may be used for fraud protection activities and for the purpose of ZOH AUSTRALIA research and analysis. It may be disclosed to state and territory departments upon request, as required by law. If you pay online using a credit card, the card details are not viewed by us or any person except you during the transaction. The details are encrypted and passed directly to the bank. We do not retain your credit card details.

Promotional Codes

ZOH AUSTRALIA may use promotional codes at times to offer special offers online. These offers are only available online and are valid within the period specified. When placing your order, simply type the code in the promotional code box on the payment page and proceed to checkout by selecting Purchase Now.
Promotional codes are strictly non-transferable and cannot be used in conjunctional with other promotional codes or offers. ZOH AUSTRALIA reserves the right to retract any special offers at any time.

International Orders - Taxes & Duties

It is important to be aware that Custom policies vary from Country to Country. With this in mind, you may be subject to overseas custom duties and/or other taxes. If such costs do occur, they are payable by the recipient. To minimise any surprises please be sure to check with your local customs office for further information prior to finalising your purchase.

Alterations to Terms of Service

We reserve the right to make changes to our website, policies, terms and conditions at any time.